TripAdvisor Guest Reviews #1 Hotel in Auburn/Opelika based on over 668 reviews
Great overnight stay across from campus
We spent one night here along our way to visit family. The hotel was very clean, and the staff was amazing. The location is perfect, right across from campus. The hotel is very dog friendly, and we were able to take our morning/evening walks on campus. Only thing that might improve the hotel would be a little bigger grassy area to take dogs out. Really great experience overall though, and I would stay here again.
Quick Site Inspection
Wonderful property across from Samford Hall, one block from CVS. I stayed on the executive level in an updated room with a country club feel. The staff was AMAZING and so welcoming. It felt like coming to a friend's house. They have undergone stringent healthcare standards that only 12 in the world have achieved.
Drinks in the bar were made to perfection! Breakfast (normally a buffet but suspended due to covid) a la cart was incredible. Italian restaurant with a southern twist. Definitely a 5-star restaurant. PS Room service is from the same restaurant. Get the pizza with burrata cheese. Scrumptious. Meeting space on-site that includes an auditorium. That's a first. Tons of break-out rooms. Cool boardroom that can also be used as a group check-in.
Location is spot-on with Toomer's Corner to the right a block or so away and CVS a block or two to the left. Valet the car and walk everywhere. I'm a shower snob and must say this one gets a thumbs up!
The way to run a hotel in a pandemic
If any hotel needs an example of how to conduct itself during a pandemic, look no further than The Auburn University Hotel and Conference Center. Manager Paul Reggio and his entire team should teach classes on how to serve its guests while maintaining all needed safety and healthy protocol. They find creative ways to say 'yes' where it seems that many other hotels too easily say 'no'.
COVID-19 Cleanliness and Awareness
Covid-19 awareness and cleanliness were excellent. I am a physician (MD) and the staff exceeded CDC and WHO guidelines in every department. Kudos!
Spectacular Service, exemplary experience all around
From the moment we arrived until we departed the Hotel at Auburn U earned a 5-star rating. Facilities are bang-on and a delight for the senses starting with the lobby fragrance, the high-end designer decor and the refined fabrics and feel of the bedding, towels and even the pillow options. The coffee barista and breakfast in the restaurant were terrific as well. The staff are highly trained and energized like nothing I’ve experienced this side of The Four Seasons, Ritz Carlton or the best of the JW Marriott lone. Every detail handled impeccably well and with courtesy and generosity...much like the Auburn University with which the Hotel is affiliated in terms of the university curriculum actively being trained at the hotel. Don’t miss this gem on your next trip to Auburn. The family and I are so glad we chose the Hotel at AU and we’ll be back next time in town
Unmatched Hospitality from Cali
So we are a West Coast Cali family. My daughter and I came out to check out Auburn and everything about our stay was AMAZING. The hospitality is unmatched. We Californians need some lessons-I have never been treated as warmly and kindly. Everything was top notch. THANK YOU!!!! Since she has decided Auburn is her college of choice we will be back! Go Tigers! WAR EAGLE!
Very nice accomodations
We stayed one night for a college tour. Very nice accommodations and convenient walking distance to everything. Room was very comfortable. Nice large tile shower, comfortable mattresses. In room Keurig coffee maker, mini fridge and microwave. Lobby cafe has freshly made coffee drinks and breakfast pastries. Would definitely stay again. Ask for the Auburn parent discount.
Great Hotel with Great Service!
The staff was excellent all around. We really enjoyed William at the valet. He went above and beyond to make sure we felt welcome. The servers at the outdoor restaurant were also excellent. Unfortunately, I didn’t catch their names. We had our two dogs with us as an added bonus!
The Best Hotel and Staff in Auburn!
I can't say enough wonderful things about The Hotel at Auburn University & their staff! I HIGHLY recommend The Hotel at Auburn for numerous reasons...best location, pristine clean rooms, excellent amenities, but the best thing about the AUHCC is the unmatched hospitality & customer service. We have not only stayed here for many football games, parents weekends, and visits to Auburn, but AUHCC was the host hotel for BOTH my daughter's weddings. From the minute I worked with Anna, her friendly attitude and impeccable detail to customer service exceeded above & beyond my expectations. Anna and The Hotel at Auburn are a true sample of what excellent hospitality & true customer service looks like in the hotel and event industry! Thank you AUHCC and Anna for everything!
Wedding Reception COVID Miracle
The Hotel at Auburn University really saved the day when we had to downsize our wedding reception due to COVID-19 and lost our venue with only two weeks to go. The staff couldn't have been more accommodating and truly made our vision a reality. They went the extra mile with special menu requests, customized groom's dessert, Frank Sinatra background music, excellent dinner service, delicious food that exceeded our expectations, especially the pork chops and salmon, and while we had to follow safety protocols, they made it seem a natural part of superior service. They truly are a premier location to host a special event. Thank you to Anna and her staff for making our occasion more special than we hoped.
“We spent 10 days on the road touring colleges. Stayed in many hotels during our trek. This hotel tied for NUMBER 1! Room as extremely clean! Room service was prompt! We were provided individual little “bags” for each guest containing coffee for the coffee maker, toiletry products, etc. to assure sanitation-instead of being in the room and having been touched and unused by 10 previous guests. Nice touch”
Valet Parking is BACK!
I will say that my favorite part of my stay was the valet service. Moses was incredibly sweet and went out of his way every time. I loved that he would open all of my doors so that I could get my toddler and infant in efficiently. And would take my stroller and pack in my trunk without asking. He even knew how to work my stroller (that impressed me). Great job Moses! Tanner was also very sweet. It was neat to meet another KC Chiefs fan.
Wow! Wow! Wow!
We have visited St. Regis, Ritz Carlton, Fairfield, Hampton and everything in between and I've never experienced anything like the service at this hotel.
We traveled over from Columbus for the day to see fireworks since others in the area had been cancelled because of CoVID19. My wife was concerned about the cleanliness and social distancing but after seeing your Facebook videos but I was even more impressed in person! We felt 100% safe.
We enjoyed dinner at the restaurant, and the pool was perfect. I wish the pool bar service was available! The Executive Level is worth the extra money for breakfast, pantry, late night snacks and early morning treats. We will be back very soon!
Best Rate Guaranteed
Best Rate Guaranteed with Peace of Mind
When you book direct with one of our special offers or call our reservations line we guarantee the best rate available! As travel resumes globally the health and safety of our team and our guests are paramount. Our hotel team has implemented various systems and processes beyond CDC recommended guidelines in order to give us all peace of mind. In fact, for the last two years our team has earned the Best of Housekeeping Award (click here for more details on this prestigious honor).
Dining in Auburn
Eat, Drink and Be Merry
Ariccia Cucina Italiana transports you just outside Rome for a sophisticated Italian escape. The signature Porchetta steak originated in Ariccia and is on the list of "100 Things To Eat Before You Die" by Alabama Tourism. Enjoy al fresco dining on the patio which is dog friendly or slide into a private banquette for your trip to Italy today!