Guest Reviews 4.5 out of 5 based on 663 reviews

Great Hotel with Great Service!

Rating: 5 out of 5 stars

The staff was excellent all around. We really enjoyed William at the valet. He went above and beyond to make sure we felt welcome.
The servers at the outdoor restaurant were also excellent. Unfortunately, I didn’t catch their names.
We had our two dogs with us as an added bonus!

Reviewed by selbyaudrey on August 2020 via TripAdvisor

The Best Hotel and Staff in Auburn!

Rating: 5 out of 5 stars

 

I can't say enough wonderful things about The Hotel at Auburn University & their staff! I HIGHLY recommend The Hotel at Auburn for numerous reasons...best location, pristine clean rooms, excellent amenities, but the best thing about the AUHCC is the unmatched hospitality & customer service. We have not only stayed here for many football games, parents weekends, and visits to Auburn, but AUHCC was the host hotel for BOTH my daughter's weddings. From the minute I worked with Anna, her friendly attitude and impeccable detail to customer service exceeded above & beyond my expectations. Anna and The Hotel at Auburn are a true sample of what excellent hospitality & true customer service looks like in the hotel and event industry! Thank you AUHCC and Anna for everything!

 
Reviewed by Julie H on 8-15-2020 via TripAdvisor

Wedding Reception COVID Miracle

Rating: 5 out of 5 stars

 

The Hotel at Auburn University really saved the day when we had to downsize our wedding reception due to COVID-19 and lost our venue with only two weeks to go. The staff couldn't have been more accommodating and truly made our vision a reality. They went the extra mile with special menu requests, customized groom's dessert, Frank Sinatra background music, excellent dinner service, delicious food that exceeded our expectations, especially the pork chops and salmon, and while we had to follow safety protocols, they made it seem a natural part of superior service. They truly are a premier location to host a special event. Thank you to Anna and her staff for making our occasion more special than we hoped.

Reviewed by Clardy on 7/29/20 via TripAdvisor

Heavenly!

Rating: 5 out of 5 stars

“We spent 10 days on the road touring colleges. Stayed in many hotels during our trek. This hotel tied for NUMBER 1! Room as extremely clean! Room service was prompt! We were provided individual little “bags” for each guest containing coffee for the coffee maker, toiletry products, etc. to assure sanitation-instead of being in the room and having been touched and unused by 10 previous guests. Nice touch”

 

Reviewed by JjtWisconsin on 7/20/2020 via TripAdvisor

Valet Parking is BACK!

Rating: 5 out of 5 stars

I will say that my favorite part of my stay was the valet service. Moses was incredibly sweet and went out of his way every time. I loved that he would open all of my doors so that I could get my toddler and infant in efficiently. And would take my stroller and pack in my trunk without asking. He even knew how to work my stroller (that impressed me). Great job Moses! Tanner was also very sweet. It was neat to meet another KC Chiefs fan. 

Reviewed by Peggy on 7/15/2020 via Unifocus

Wow! Wow! Wow!

Rating: 5 out of 5 stars

We have visited St. Regis, Ritz Carlton, Fairfield, Hampton and everything in between and I've never experienced anything like the service at this hotel. 

We traveled over from Columbus for the day to see fireworks since others in the area had been cancelled because of CoVID19. My wife was concerned about the cleanliness and social distancing but after seeing your Facebook videos but I was even more impressed in person! We felt 100% safe.

We enjoyed dinner at the restaurant, and the pool was perfect. I wish the pool bar service was available!  The Executive Level is worth the extra money for breakfast, pantry, late night snacks and early morning treats.  We will be back very soon!

Reviewed by Amyers on July 2020 via TripAdvisor

Stay at The Hotel at Auburn University & Conference Center

Rating: 5 out of 5 stars

I had an absolute wonderful stay at The Hotel at Auburn University. The management and staff were phenomenal and made sure my stay was nothing but enjoyable.

Hotel management answered all my pre-stay COVID-related sanitation questions. Speaking of which, they get an 'A' in my book with how they handle their sanitation processes! Without question I will be staying here again. Hats off to the management and staff. You Rock!

Reviewed by Levone2015 on June 2020 via TripAdvisor

Southern Hospitality

Rating: 5 out of 5 stars

Highly recommend! We stayed here for 1 night to move our son into his apartment and have stayed here once before. This hotel is one of our family’s favorite places to stay in Auburn!Always clean and comfortable and very convenient!

We forgot to pack some essentials for our stay this past visit, and they went out of their way to make sure they acquired what we needed and brought them to our room. We will definitely stay here again! Thank you for your hospitality Hotel at Auburn!

Reviewed by Heather C on June 2020 via TripAdvisor

 

 

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Best Rate Guaranteed with Peace of Mind

When you book direct with one of our special offers or call our reservations line we guarantee the best rate available!  As travel resumes globally the health and safety of our team and our guests are paramount. Our hotel team has implemented various systems and processes beyond CDC recommended guidelines in order to give us all peace of mind. In fact, for the last two years our team has earned the Best of Housekeeping Award (click here for more details on this prestigious honor).

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